Support

We are experts in PC and Application Technical Support.
Whether it be your single home PC or 500 PCs in your medium sized business,
we can provide the technical expertise to support your systems and applications.
PC DESKTOP AND LAPTOP SUPPORT
We ensure our technicians provide professional and exemplary service to you.
We provide support for Residential, Home Office, Small Businesses, and Medium Sized Businesses.
Our PC Desktop and Laptop Support includes but not limited to -
- PC Troubleshooting and Analysis
- PC Hardware Replacement Systems and Parts
- Evaluation and Analysis of the system BIOS, Operating System, Hard Drive, and other components
- Computer Peripheral additions and removal
- Virus Infected System Analysis and Removal
- Analysis and Repair of System Registry, System Event Issues, Disk space issues, clutter issues, etc.
- System Security evaluation and resolutions
- LAN and Wireless Network related issues
- Data Recovery
- Hand held device installation and issues
- LAN and Wireless Printer Installation and Support
- Virtual PC
- Remote Desktop Support
- Much More...
APPLICATION SUPPORT
There are hundreds of applications available that we provide support for,
in order to ensure you are productive and able to use your system tools when needed.
Here is a general brief list of available application support.
- Application Installation and Removal
- Application analysis and repair or re-installation
- Operating System installations and upgrades
- Development Application software installation
- Network LAN/WAN and Wireless Application installations and troubleshooting
- Anti-Virus software recommendations, installation, and troubleshooting
- Web Development Application Recommendation and Installation
- Microsoft, MAC, And Linux OS Support
- MS Exchange, MS Server 2000, 2003, 2007, Outlook
- MS Office, MS Back Office, Etc
- Assistance with Database installation and support for SAP, NVision, Oracle, Trackwise, etc.
- Recommendations for sales force web tools and other on-line support applications
- Application Evaluation and Recommendations
- Network Monitoring Application Recommendation and Installation
- Much More...
NETWORK HARDWARE and Applications
We streamline and optimize your network and related applications to make your systems available 24/7.
We strive to server and network uptime to .99999% to ensure greater success for your business use.
Network Hardware and Application Support as follows -
- Server, Switches, LAN/WAN and Wireless Router, and Access Point Troubleshooting and Repair
- Operating Systems and Server Application Analysis, Monitoring, and Troubleshooting
- Server Rack Installs and Wire Management
- APC Monitoring and Support
- Company Server Installed Database monitoring and support
- Installation and Support of Backup Software such as CommVault, Varitas, Backup Exec, Etc.
- Network Monitoring Optimization
- Data and Data center Management
- AV Equipment installation, Monitoring, and Analysis
- Internet Connection Monitoring, Installation, Upgrades, etc.
- Network Security Evaluation, Recommendation, and Support
- Disaster Recovery Plans Implementation and Support
- System and Application Purchasing
- Application Licensing Management
- Virus Protection and infection resolutions
- Data Recovery
- Network Printing Installation and Support
- Much More...
TELECOMMUNICATIONS
We will support your existing telecommunication PBX and applications...
we will work with your existing provider or recommend a new one for your environment
to optimize your telecommunication needs for current and future growth.
- PBX Maintenance and Support
- Wire Management and connectivity
- Vendor and product recommendations
- Expansion services
- VOIP hardware and application support such as Avaya, Cisco, Vonage, Converser, Others
- Cell Phone, and Computer Software interaction support
- Internet and AV use
- Much More...
OTHER SERVICES
We provide services to eliminate your old and obsolete electronics and hardware.